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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to disable Zoom-Into fields in mobile responsive forms?

    Asked by benjaminaurelius on January 19, 2015 at 01:26 PM

    Hello Team,
    I am working on a responsive form. When I open it on my iPhone and select a field, the view zooms in quite much. Maybe this is good in some scenarios but not in mine. How could I turn this feature off?
    Thank you very much!
    Benjamin

    responsive forms open scalable no viewport meta mobile viewport
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    JotForm Support

    Answered by jonathan on January 19, 2015 at 02:27 PM

    Hi,

    I believe that is a feature on the mobile browser itself. So, you cannot really influence this functionality within jotform forms.

    I suggest you check this discussion I searched on the internet

    http://stackoverflow.com/questions/13215730/how-to-avoid-zoom-in-zoom-out-in-responsive

    They showed how to achieve it on the website page by editing the META view port tag

    <meta name="viewport" content="user-scalable=no" />

    Hope this help. Let us know if you need further assistance.

    Thanks.

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    Answered by tokyopubcrawl on March 23, 2016 at 04:02 AM

    This is not a useful solution, because then the user is not able to zoom into any parts of the page at all.

    What's needed is to disable zooming on the form only. In my case I use a lightbox. Is there any way to disable zooming within the lightbox on iOS? This is very frustrating. Thanks.

     

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    JotForm Support

    Answered by Charlie on March 23, 2016 at 04:48 AM

    @tokyopubcrawl

    I have answered your question on this link: https://www.jotform.com/answers/800708. Please refer to that one instead. Please also note that the zooming functionality on iOS is more related on the device, the website's viewport and how the browser is rendering the page. I see there are a lot of iOS users who are encountering this problem and not specific on JotForm forms. However, please check the suggestions and links I have shared on the other thread post that you have. Thank you.