How to disable Zoom-Into fields in mobile responsive forms?

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    benjaminaurelius
    Asked on January 19, 2015 at 01:26 PM

    Hello Team,
    I am working on a responsive form. When I open it on my iPhone and select a field, the view zooms in quite much. Maybe this is good in some scenarios but not in mine. How could I turn this feature off?
    Thank you very much!
    Benjamin

  • Profile Image
    jonathan
    Answered on January 19, 2015 at 02:27 PM

    Hi,

    I believe that is a feature on the mobile browser itself. So, you cannot really influence this functionality within jotform forms.

    I suggest you check this discussion I searched on the internet

    http://stackoverflow.com/questions/13215730/how-to-avoid-zoom-in-zoom-out-in-responsive

    They showed how to achieve it on the website page by editing the META view port tag

    <meta name="viewport" content="user-scalable=no" />

    Hope this help. Let us know if you need further assistance.

    Thanks.

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    tokyopubcrawl
    Answered on March 23, 2016 at 04:02 AM

    This is not a useful solution, because then the user is not able to zoom into any parts of the page at all.

    What's needed is to disable zooming on the form only. In my case I use a lightbox. Is there any way to disable zooming within the lightbox on iOS? This is very frustrating. Thanks.

     

  • Profile Image
    Charlie
    Answered on March 23, 2016 at 04:48 AM

    @tokyopubcrawl

    I have answered your question on this link: https://www.jotform.com/answers/800708. Please refer to that one instead. Please also note that the zooming functionality on iOS is more related on the device, the website's viewport and how the browser is rendering the page. I see there are a lot of iOS users who are encountering this problem and not specific on JotForm forms. However, please check the suggestions and links I have shared on the other thread post that you have. Thank you.