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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Changing email notification settings

    Asked by martyb on January 19, 2015 at 02:25 PM

    I went into the settings and I thought I was able to change it out to have the questionaires sent to my new email address.  I have it wrong looks like and i also cant figure out why the subject line or too (person) in the email shows this >

    =?UTF-8?B??=     I would like it to be Kerkstra Luxury Mobile Restrooms  or Marty   

    I also get this       Cheri:Urgent! New submission: Info For Lease Agreement Form    this was old. These no longer need to go to her. They go to me.


    Can you help me to edit this stuff??  would be gladly appreciated.




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    JotForm Support

    Answered by Mike on January 19, 2015 at 02:59 PM

    Thank you for contacting us.

    You can change the Email Notification sender name and recipient address via Email Notification Settings.

    Please see the following guide:

    Finding out E-mail Address used for submission notifications

    Also, there is a guide about the Email Notification Subject:

    How to place form title in the Subject Line of form notification

    If you need any further assistance on this, please let us know. We will be happy to help.