What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How to accept form submissions with uploads

    Asked by ASLOANTAX on January 19, 2015 at 05:37 PM

    When a client uses the upload button to send files to me, where do they go? 

    I have this button on the form Asloan Tax Client Questionnaire, however clients are stating that they are sending documents over but I'm not able to find the uploads anywhere?  Please advise?

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Mike on January 19, 2015 at 06:00 PM

    I do not see any form entries submitted to your JotForm account. If you are referring to the following form:


    Then, you will need to add a form Submit Button. Otherwise, your form users will not be able to submit their form entries.

    If you need any further assistance on this, please let us know. We will be happy to help.