Is there any upload file size limit?

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    amandajones01
    Asked on January 19, 2015 at 10:28 PM

    We are using a jot form for an application for an event and applicants must attach 5 pics to their app. I'm getting some reviews  that they're receiving errors  that the file is too  large to attach.  Is there a limit? Or a certain file type that is  only accepted as an attachment as a picture?

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    ashwin_d
    Answered on January 20, 2015 at 04:15 AM

    Hello amandajones01,

    Yes there are limits with file upload question.

    Please be noted that by default, the max file size which can be uploaded from a file upload question is 1 MB but it is possible to change the max file size of your file upload question. The following guide should help you on how to change the allowed upload file size:  http://www.jotform.com/help/33-Changing-the-Upload-Size-Limit 

    It is also possible to set which file type you allow your users to upload. The following guide should help you:  http://www.jotform.com/help/29-Upload-Field-Allowed-File-Types 

    Hope this answers your query.

    Do get back to us if you have any questions.

    Thank you!