- amandajones01Asked on January 19, 2015 at 10:28 PM
We are using a jot form for an application for an event and applicants must attach 5 pics to their app. I'm getting some reviews that they're receiving errors that the file is too large to attach. Is there a limit? Or a certain file type that is only accepted as an attachment as a picture?Page URL:
- JotForm Supportashwin_dAnswered on January 20, 2015 at 04:15 AM
Yes there are limits with file upload question.
Please be noted that by default, the max file size which can be uploaded from a file upload question is 1 MB but it is possible to change the max file size of your file upload question. The following guide should help you on how to change the allowed upload file size: http://www.jotform.com/help/33-Changing-the-Upload-Size-Limit
It is also possible to set which file type you allow your users to upload. The following guide should help you: http://www.jotform.com/help/29-Upload-Field-Allowed-File-Types
Hope this answers your query.
Do get back to us if you have any questions.