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    Forms are not sending email notification

    Asked by netmarketing on January 19, 2015 at 11:14 PM

    notification is set to send email to netmarketing@comcast.net. I'm receiving all other mail

    Thank you, Greg

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    Answered by Ben on January 20, 2015 at 04:17 AM

    Hi Greg,

    I see on our side that the emails are being sent and delivered (no status of them being rejected), but there were other people with comcast accounts that had the same issue recently so I would like to ask you if you can check what are your spam settings?

    Setting Up Spam Filters and Blocking Emails

    Please make sure that you are still receiving spam emails into your spam folder and then make a test submission to see if the email goes there. If it does, just mark it as not spam and it should start going into the inbox instead.

    Do let us know how it goes.