- remig09Asked on January 20, 2015 at 05:46 AM
- BenAnswered on January 20, 2015 at 08:51 AM
I presume that one of the jotforms with the issue is http://www.jotformeu.com/form/23065867244357 can you please tell us what is the other jotform that you have the issue with as well?
Looking at the email logs I can not see any issues, as well as when I checked your settings in the above mentioned jotform so I can only presume that the issue is that the emails are sent to either spam, trash or bulk folders, which I would suggest to check over your webmail account and the email clients since they can each send the email to their own folders.
Do let us know how it goes.