What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I cancel my premium subscription. Plimus not accepting my information.

    Asked by richmaynard on October 10, 2011 at 11:13 PM
  • Profile Image

    Answered by allanftd on October 10, 2011 at 11:45 PM

    Hi Rich,

    As requested, we have cancelled your Premium account.You will no longer be billed in the future for your subscription unless you upgrade once again. Your account will be downgraded to a free accoutn effective 2011-10-23. 

    Please let us know if you need further assistance.

    Thanks,
    Allan