Where Do We Store And BackUp Submission Data?

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    Jenny Palmer
    Asked on January 20, 2015 at 08:18 AM
    Where is the data stored and backed up?
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    Sean
    Answered on January 20, 2015 at 10:04 AM

    Hi Jenny,

    I apologize if I have not fully understood your question but I take that you would like to know where we store your form submission data and how you can access it. You would also like to know if we keep a backup of your form submission data and where it can be found.

    When submissions are made by your form users it is being stored on our servers. You can access your submission data by following this guide. However, we do not keep a backup of your submission history. So once it is being deleted by the  form creator the data will also be removed from our servers and it is not recoverable.

    I hope this answers your question. Feel free to ask for further assistance if needed.


    Cheers!
    Sean