form too tall and mouse over comment wont remove

  • Profile Image
    charlottecy
    Asked on January 20, 2015 at 10:03 AM

    Im trying to create a small simple contact form: http://www.experimentwebsite.com

    firstly its too tall, and I want it to be shown smaller, the grey background box should be the same height as the white contact form.

     

    next, on mouse over the input fields, the message 'this label will not be seen on the form' keeps appearing.

     

    help please? please email me assistance to my email: charlotte@cytanet.com.cy

    thank you!

  • Profile Image
    david
    Answered on January 20, 2015 at 12:14 PM

    Hi,

    Since the mouse over message only shows up in the embedded form and not the stand alone version, I believe something from your page is applying the mouse over text.  If possible, try using the iFrame embed method to embed your form rather than the source code:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    This will also allow you to adjust the height of the frame to your liking.

    If this does not work for you, let us know and we will be happy to see what else we can do.