SERIOUS BUG: Page break Next button skips mandatory fields and allow user to submit the last page!

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    antoniooi
    Asked on October 11, 2011 at 01:23 AM

    Hi Guys,

    One of my friends was helping me to test out my Work Order wizard form with multiple page breaks and conditions and we discovered that JotForm ignores all mandatory fields and allow the user skip all the way until the last page and even allow the user to click on the final Submit button!

    In addition, my package selection dropdown list, which is on the first page, does not allow empty selection yet JotForm inserted an empty option on it and allow user to skip through even though it is mandatory!

    Guys, this is a serious bug! Please try it out yourself using the link below:

    http://otkwebdesign.blogspot.com/p/web-design-requirements_07.html

    Please take immediate action as this is pretty embarassing. Thank you.

    Antonio

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    idarktech
    Answered on October 11, 2011 at 01:36 AM

    Hi Antonio

     

    I have tested your form in JotForm's domain and it seems to work well, I haven't encountered any error. Could you try reembeding your form using iframe code? 

    I look forward to your response. Thank you!

     

    ~idarktech

     

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    antoniooi
    Answered on October 11, 2011 at 01:45 AM

    Thank you so much for the fast response! JotForm support is always No.1!

    Yes, and lightbox always no problem! Only the embedded one! OK, let me try out using iframe and let you know later. Thanks!

    Antonio

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    antoniooi
    Answered on October 11, 2011 at 02:05 AM

    Hi idarktech,

    iframe unable to auto adjust the height according to my first page height. In addition, the second last page does not have the next button but instead, combined with the last page as 1 page! I temporarily leave the iframe mode live on my website so that you can inspect it by yourself. But I do not want to make such a form live for too long! Please help me to look into it asap.

    Also, the HTML Free Text component always like to remove my original code! I placed a <div> just to increase the lower padding of my first page form. But everytime when I go back and edit again, it always back to: "Click here to edit..."

    P/S: Yes, iframe solves the mandatory check issue.

    Antonio

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    idarktech
    Answered on October 11, 2011 at 02:26 AM

    As far as I know if you could specify that the i-frame be 100% of the content, it would set it' s height the first time your page loads, so when new links are clicked it would remain the original height (since the page would not refresh when a link is clicked).

    I made some research on how to Auto Adjust Iframe and I found this thread, I don't think this works well in your website but you can give it a try as some of the users says it's working.

    Let us know if you have further questions. Thank you!

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    antoniooi
    Answered on October 11, 2011 at 03:12 AM

    Hi idarktech,

    Thanks for the advice! It's ok, after some further consideration, I think the huge white spaces are not a big issue as we can adjust it to 1000px height instead of the default 5000++px in height. Fortunately, it's a wizard and the most it can go is 1000px. But we might want to change the implementation later from tab access to feedback button style access so that we can still make the 'Submit Requirements' option visible to our visitors while taking advantage of the lightbox feature.

    As for the missing of Next button, it was entirely my fault for not inserting the page break after adding an additional last page. I apologize for that!

    But perhaps you guys may still need to look into the script embed issue as reported because it can perfectly solve the auto-shrink issue for better look-and-feel.

    Thank you.

    Antonio

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    idarktech
    Answered on October 11, 2011 at 04:58 AM

    Glad to hear it Anton, yes! our developers are always doing there best to fix known issues/reported bugs. Also, they have a long list to do feature for JotForm so I'm sure they are on work load right now. If you have more concern just feel free to post. Thank you so much.

    ~idarktech