What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    JotForm Wordpress Integration Not Working

    Asked by uberspaceguru on January 20, 2015 at 11:08 AM

    Hi, we got Jotforms with the understanding that it integrates well with Wordpress.  But lately we've been having a hell of a time trying to get JotForms to work on our WP sites.  Ofcourse we can do a direct embed, but that doesn't work if we have anything else on the page (or some code is conflicting with the jotform).  Tried researching some other solutions based on the help forums, but it appears JotForms Wordpress Integration is just hopelessly broken :-(

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    JotForm Support

    Answered by Charlie on January 20, 2015 at 01:35 PM


    I do apologize for the trouble that this is causing you. May I know what plugin you are using? If you are using more than one JotForm-Wordpress plugin enabled in your WP admin page it might caused problems in your end. Our latest plugin for Wordpress is this one: https://wordpress.org/plugins/embed-form/. Please use this one and disable or uninstall other JotForm plugins that you have in Wordpress.

    Again, my apologies for this matter. We'll wait for your response.


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    Answered by uberspaceguru on January 20, 2015 at 03:46 PM

    That plugin is a joke right?  I mean, it doesn't do anything, it doesn't work.  You click on the pencil and nothing....  I read here: http://www.jotform.com/help/4-Adding-Forms-to-Wordpress-org-version

    and used the "Update" form generator plugin, but even that is broken.  What I'm really hoping to be able to do is pre populate fields in my form with data from a shortcode.  Pre-populating via embedded code js code is impossible and I was hoping that a wordpress plugin would let me do just that.  Alas, not yet :-(

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    JotForm Support

    Answered by Kiran on January 20, 2015 at 05:08 PM

    Could you try using the following WordPress plugin (Form generator for WordPress) to embed the JotForm on your website? Unfortunately, it is not possible to pre-populate the fields using JavaScript embed code.

    You may take a look at our prepopulate app (http://prepopulate.jotform.io/) for prepopulating fields on a JotForm and embedding the URL by using iframe method that might help you.

    If you can also provide the URL of the website, so that we can take a look and guide you in the right direction.

    Thank you!