Form has stopped totalling the order

  • northerngifts
    Asked on January 20, 2015 at 12:59 PM

    Hi there,

    My form has stopped totaling up the order in Safari. It was working for the last few weeks, but now it's not.


    Any ideas?

    Jotform Thread 499660 Screenshot
  • Elton Support Team Lead
    Replied on January 20, 2015 at 2:32 PM

    Hi,

    It's probably due to script conflict which occurs intermittently since the calculation is working fine on the stand alone version.

    Form has stopped totalling the order Image 1 Screenshot 20

    Re-embedding your form using iframe embed code should help resolve the problem. https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Let us know if you have further questions. Thank you!