JotForm Chat Support

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    alegrefarm
    Asked on January 20, 2015 at 03:25 PM

    Once I saw a chat available for support on using jotform. Is that available for paying members? Thanks. If it is we may consider getting a membership.

  • Profile Image
    david
    Answered on January 20, 2015 at 04:19 PM

    Hi,

    Our chat support is available when the forums and email are manageable.  We are hiring more staff in order to allow for chat to be live at a minimum a few hours each day during peak times.  With all our new feature releases lately it has been a bit rough but we should have a regular open chat schedule for all users soon.

  • Profile Image
    charm 
    Answered on January 09, 2017 at 03:20 PM

    Why my account was deleted?

     

    I am unable to access, it tells me that there is no user or email registered with my email.

     

    I got like 5 to 6 years with this account.

     

    What is happening????...

     

    Please assist.

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    charmy
    Answered on January 09, 2017 at 03:25 PM

    I was able to solve it.

     

    Thank you.

    You can erase this thread.