JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Our chat support is available when the forums and email are manageable. We are hiring more staff in order to allow for chat to be live at a minimum a few hours each day during peak times. With all our new feature releases lately it has been a bit rough but we should have a regular open chat schedule for all users soon.