What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    JotForm Chat Support

    Asked by alegrefarm on January 20, 2015 at 03:25 PM

    Once I saw a chat available for support on using jotform. Is that available for paying members? Thanks. If it is we may consider getting a membership.

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    JotForm Support

    Answered by david on January 20, 2015 at 04:19 PM


    Our chat support is available when the forums and email are manageable.  We are hiring more staff in order to allow for chat to be live at a minimum a few hours each day during peak times.  With all our new feature releases lately it has been a bit rough but we should have a regular open chat schedule for all users soon.

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    Answered by charm  on January 09, 2017 at 03:20 PM

    Why my account was deleted?


    I am unable to access, it tells me that there is no user or email registered with my email.


    I got like 5 to 6 years with this account.


    What is happening????...


    Please assist.

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    Answered by charmy on January 09, 2017 at 03:25 PM

    I was able to solve it.


    Thank you.

    You can erase this thread.