Paypal integration: Error Message Minimum Charge Is 25$

  • Maria Lenzen
    Asked on March 20, 2023 at 11:31 PM

    Is there a minimum amount for using Paypal? My form is giving users an error saying minimum $25 required (the item is $20).

    Page URL: https://www.jotform.com/help/391-how-to-integrate-form-with-paypal-standard/
  • Mahmoud JotForm Support
    Replied on March 21, 2023 at 3:57 AM

    Hello Maria,

    Thanks for reaching out to Jotform Support. I'm sorry this is happening. To have an idea of what’s happening, can you possibly share with us the form URL for further investigation? Also, it will help us if you take a screenshot of the issue you're having. We have a guide here explaining how to do that.

    After we hear back from you, we’ll have a better idea of what’s going on.