How to downgrade pricing selection

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    ReduceSoda
    Asked on October 11, 2011 at 11:20 AM

    I need to downgrade my plan to a basic (free) subscription. However, on the pricing page the only option that is available is to upgrade to a more expensive/professional account. Please provide details on how to downgrade my account.

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    allanftd
    Answered on October 11, 2011 at 11:37 AM

    Hi ReduceSoda,

    As requested, your JotForm account has been downgraded into a Free account. You will no longer be billed in the future for your JotForm subscription. The downgrade will take effect on 2011-10-22.

    Please let us know if you need further assistance. We hope to see you again here at JotForm!

    Thanks,

    Allan