What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to downgrade pricing selection

    Asked by ReduceSoda on October 11, 2011 at 11:20 AM

    I need to downgrade my plan to a basic (free) subscription. However, on the pricing page the only option that is available is to upgrade to a more expensive/professional account. Please provide details on how to downgrade my account.

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    Answered by allanftd on October 11, 2011 at 11:37 AM

    Hi ReduceSoda,

    As requested, your JotForm account has been downgraded into a Free account. You will no longer be billed in the future for your JotForm subscription. The downgrade will take effect on 2011-10-22.

    Please let us know if you need further assistance. We hope to see you again here at JotForm!

    Thanks,

    Allan