- spiralpapertubeAsked on January 20, 2015 at 07:45 PM
When somebody fills out our contact form, the form is not being emailed. Could you let me know how to fix this?
- JotForm Supportashwin_dAnswered on January 20, 2015 at 11:43 PM
Upon checking your account, I found that your email address email@example.com ended up in our bounce list for following reasons:Result: firstname.lastname@example.org is IN the bounce list
Reason(s) : smtp;550 5.1.0 <email@example.com> sender rejected. IB504 - 126.96.36.199
firstname.lastname@example.org is IN the unsubscribe list
I have now removed your email address from our bounce list and it should be working fine. Please test your form again and get back to us if you receive the submission emails.
- spiralpapertubeAnswered on February 04, 2015 at 09:27 PM
Thank you! It works now :)