What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email Submissoin does not show correct questons and answers of the form

    Asked by akurlow on January 20, 2015 at 11:02 PM

    Hi i  used template for my form but when i receive notification of submission i don't see all my questions and answers but i can see old questions from the template i dont need. How can i receive  form with all my questions and answers? thanks



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    JotForm Support

    Answered by jonathan on January 21, 2015 at 06:04 AM


    Please refresh the Notification Email of the form. This way all the fields from the form will be updated on the Notifier.

    Follow this user guide on how to add new Notification Email.

    User guide: -Setting-Up-Email-Notifications



    Hope this help. Please let us know if issue still persist.