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  • Profile Image

    Page size adjusting slow

    Asked by ecigdistributors1 on January 21, 2015 at 12:35 AM

    http://ejuices.co/account/register

     

    Our Page size adjusts when the form opens but it seems there is a little bit of lag.

    Any way to make the page open up to the right size automatically even before the form loads?

     

    We are using shopify.

     

    Any help is appreciated.

    Page URL:
    http://ejuices.co/account/register

    size register open
  • Profile Image
    JotForm Support

    Answered by Welvin on January 21, 2015 at 07:38 AM

    Hi,

    Please try re-embedding your form using our iFrame method: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code. See if this helps you load the form automatically.

    Thanks

  • Profile Image

    Answered by ecigdistributors1 on January 23, 2015 at 02:48 AM

    Thank you this helped,

    I am noticing now though that in a mobile browser the phone number is seperated into 2 columns, is there a fix for this? Thank you, eCD
  • Profile Image
    JotForm Support

    Answered by Welvin on January 23, 2015 at 08:38 AM

    That's great to know!

    I've moved your issue related to the phone number field in mobile to a new thread. Kindly check it here http://www.jotform.com/answers/501951.

    Thanks