What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Cannot find my form anymore ?

    Asked by Maarten Porters  on January 21, 2015 at 06:08 AM

    Hi,

    I'm not sure what happend but when I access jotform, I can no longer

    edit my form! Its just gone and I can't find it in under "myforms". However,

    the form itself is still online and working :

    http://form.jotformeu.com/form/43523075307349 

    How can I recover the form and gain access to edit it again? This is important

    since I've spent a lot of work building this form. Any help would be nice.

     

    Thanks,

    Maarten 

    Page URL:
    http://form.jotformeu.com/form/43523075307349

    Screenshot
    find JotForm find form
  • Profile Image

    Answered by Temesta on January 21, 2015 at 06:28 AM

    Oh... I didn't mention that I did not have an account on jotform. So I was using some kind of anonymous account when creating the form. Now I created a real account, bound to my e-mail address. Is it possible to move the form I mentioned, to my registered account? 

  • Profile Image

    Answered by Ben on January 21, 2015 at 09:37 AM

    I do see that a different email was saved for the guest account when setting email notifications, but as the IP matches on both accounts and the other one is guest account, I have moved the jotforms to your new account Temesta.

    Do let us know Maarten if you need any further assistance and we would be happy to assist.

  • Profile Image

    Answered by Temesta on January 21, 2015 at 11:14 AM

    Thank you very much. You people have great software and superb service!

  • Profile Image

    Answered by Ben on January 21, 2015 at 11:25 AM

    You are welcome and thank you for the nice words, we appreciate it.

    Do let us know if you have any further questions and we would be happy to answer them :)