Cannot find my form anymore ?

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    Maarten Porters 
    Asked on January 21, 2015 at 06:08 AM

    Hi,

    I'm not sure what happend but when I access jotform, I can no longer

    edit my form! Its just gone and I can't find it in under "myforms". However,

    the form itself is still online and working :

    http://form.jotformeu.com/form/43523075307349 

    How can I recover the form and gain access to edit it again? This is important

    since I've spent a lot of work building this form. Any help would be nice.

     

    Thanks,

    Maarten 

  • Profile Image
    Temesta
    Answered on January 21, 2015 at 06:28 AM

    Oh... I didn't mention that I did not have an account on jotform. So I was using some kind of anonymous account when creating the form. Now I created a real account, bound to my e-mail address. Is it possible to move the form I mentioned, to my registered account? 

  • Profile Image
    Ben
    Answered on January 21, 2015 at 09:37 AM

    I do see that a different email was saved for the guest account when setting email notifications, but as the IP matches on both accounts and the other one is guest account, I have moved the jotforms to your new account Temesta.

    Do let us know Maarten if you need any further assistance and we would be happy to assist.

  • Profile Image
    Temesta
    Answered on January 21, 2015 at 11:14 AM

    Thank you very much. You people have great software and superb service!

  • Profile Image
    Ben
    Answered on January 21, 2015 at 11:25 AM

    You are welcome and thank you for the nice words, we appreciate it.

    Do let us know if you have any further questions and we would be happy to answer them :)