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    Problem with drop down menu with more than 8000 options

    Asked by sarahcons on January 21, 2015 at 06:41 AM

    I load up a drop down menu with more than 8000 options, save it, test it by filling in the form and selecting the last option and it works. After a while though the last options disappear for some reason.

    What's the problem? Why does it show all the options at first and then after a while the last options disappear? How do I solve this problem? It's very important

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    JotForm Support

    Answered by Charlie on January 21, 2015 at 09:51 AM


    I believe this is the limit of the drop down menu options. We do not advise to add a lot of options as the form is not a database that could handle a lot of preloaded entries, the last part is automatically removed or truncated to avoid crashing the browsers.

    I've copied and paste the options in this field:

    And paste it in my note editor. I see that the total item was only 5,679, this is the limit I believe that the drop down options have in a totality of the characters that it can handle.



    You could try this widget instead when you have a lot of selections: http://widgets.jotform.com/widget/autocomp. This should handle more data as this is a widget with a separate call function in its server.

    I hope this helps.

    Thank you.