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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can we get an email if someone does not submit an email?

    Asked by TortolaExpress on January 21, 2015 at 08:00 AM

    Hello.  Any ideas on how to get an email if a form is NOT submitted?  I request an employee to fill out a form every day.  But if it is not filled out, I simply don;t get an email.  Because I get a lot of these, it is often hard for me to realize that the form is not submitted...

    email email notification email notifier
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    Answered by Ben on January 21, 2015 at 10:12 AM

    Unfortunately that would not be possible at this time.

    You can only get an email submission once the jotform is submitted. It would not be possible to send you an email for not submitting the email.

    Based on what you have mentioned, I presume that you want to see if someone comes on time?

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    Answered by TortolaExpress on January 21, 2015 at 08:16 PM

    I have staff members that fill out a form at the end of the day. The form outlines their main responsibilities and asks questions related to that.  They also end up to be a bit of a checklist of items they are responsible for.

    Sometimes staff forget to fill out the form at the end of the day.  I want to know if they forget to fill it out.

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    JotForm Support

    Answered by jonathan on January 21, 2015 at 09:53 PM

    Hi,

    Thank yo for providing more details.

    This statement though is a bit unclear to me..

    Sometimes staff forget to fill out the form at the end of the day.  I want to know if they forget to fill it out.

    If I understand it correctly, if they do NOT submit the form.. isn't it that means the either did not fill out or forget about it?

    I think the only way to know that they DID NOT forgot about it, is if they submit the form at the end of the day..

    I apologize if my inquiry is a bit vague, but will help us understand more and provide you with appropriate suggestion if we can get clarity on this part.

    We will wait for your updated response.

    Thanks.

     

     

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    JotForm Support

    Answered by jonathan on January 21, 2015 at 09:58 PM

    Hi,

    A colleague had mentioned one of JotForm Apps the auto send emails on a daily basis.

    Check it here http://apps.jotform.com/app/daily_digest

     

    I think it fits your requirement. =)

    Let us know.

    Thanks.

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    Answered by TortolaExpress on January 22, 2015 at 06:53 AM

    Yes, sorry, it was a bit poorly written.  Every day they are supposed to fill out a form.  If they DO NOT fill it out, I want a notification that they DID NOT fill it out.

    Essentially, the form would expect to have a certain number of submissions per given time period.  If that threshold was not achieved, I would get a notification.

    Since I wrote the post I did see the daily digest. Illl keep playing with that. Thanks.

  • Profile Image

    Answered by Ben on January 22, 2015 at 09:37 AM

    Other than stating to them directly that they must fill out the jotform - or else, there is not a possibility to have the jotform submit you an email if there is no submission.

    What I would suggest instead is to create email filters in your webaccount or email client instead.

    Example would be to set that jotform to send notifications of filled out jotform each day from over noreply@formresponse.com.

    Now what you do is set the filters to tag the email with a star, or label, add some colors to it and change the email subject to show the name of the person that filled out the jotform.

    This would allow you to quickly find and see who it was that submitted the jotform and who has not, so you can follow up on that.

    How to do it with gmail

    How to do it with outlook

    How to do it with Thunderbird

    They work great once set. Example: I have 138 emails in one inbox, but I have already seen the important ones so I know I did not miss anything and later when I have time, I can go over the other ones as well :)

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    Answered by TortolaExpress on January 22, 2015 at 03:44 PM

    Thanks for the offer for separate solutions, but still not really what I am looking for.

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    JotForm Support

    Answered by jonathan on January 22, 2015 at 04:55 PM

    Essentially, the form would expect to have a certain number of submissions per given time period.  If that threshold was not achieved, I would get a notification.

    It looks like what you require is really an automated email notifier.. Specifically, the forms were being prevented from doing this because it can be manipulated to a source of spamming email.

    There had been separate request from some users to automate or have time base triggered emails before. But our dev team is not approving it due to mentioned consequence (spam, bomb emials..etc)

    May I suggest you do take a look more on Daily Digest App. I really think it is the closest think to what you need base on your descriptions of the requirements.

    Please don't hesitate to contact us again anytime if you require further assistance.

    Thanks.

  • Profile Image

    Answered by TortolaExpress on January 23, 2015 at 06:13 AM

    OK, Fair enough.  Thanks for the great support.

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    JotForm Support

    Answered by jonathan on January 23, 2015 at 07:52 AM

    We're glad to be of help in any way. =)

    Feel free to contact us anytime for any other assistance you need on JotForm.

    Thanks!