What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I merge two accounts into one?

    Asked by jeffcedarstream on January 21, 2015 at 08:44 AM

    We have two free accounts but are now going to start paying per month and would like to merge 9 forms on two accounts into one. Is this possible?

     

    Contact me at jeff@cedarstream.com please.

     

    Jeffrey Stone

    free accounts and href mailto
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    JotForm Support

    Answered by Charlie on January 21, 2015 at 10:19 AM

    Hi Jeffrey,

    We can't merge two accounts, but you can create sub-account users. Here's a quick guide for that: http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User

    Another thing we can do is that we can move your forms to another account, that includes also the data in it. What you will need to do is:

    1. Log in to your account that has the forms in it.

    2. Go to forum and open a new thread, or if the forms that you want to move are in your account jeffcedarstream, then you can just reply to this thread.

    3. State that you would like to move the following forms to this account username.

    Example. I would like to move Form1 and Form2 to account {username of the target account}.

     

    Let us know how you would like to proceed.

    Thank you.