What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Will I be Notified when I am Near My Limit or Quota?

    Asked by kojakinfla on January 21, 2015 at 11:22 AM

    If I exceed my monthly amount, will I be notified so I can upgrade and not lose submissions? I am adding a form (Win A Free Print) that I have no idea if I will get any responses and how many. I am going to do an upgrade now, but it may or may not be enough.

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    JotForm Support

    Answered by Charlie on January 21, 2015 at 11:55 AM


    I believe this is correct. When you are nearing to your quota or limit you'll receive an email notifying you regarding that matter. The reason is for you to have ample time to upgrade because you reach your limit. Please do take note that when you reach your limit your forms will be temporarily be disabled. You can check our pricing page to see the differences of each plan.

    Another is that, please do make sure that the email you used in your account does not block or marked as spam any incoming emails to us.

    I hope that helps. Let us know if you need more information on this.

    Thank you.