I have changed my form and now my email doesn't work?

  • conveychurchmedia
    Asked on January 21, 2015 at 12:17 PM

    Support,

    Hello, I have recently changed some of the form fields on this form:

    http://fast-quote-app.com/get-a-quote/

     

    The form appears correctly in my editor and on my website. I have saved it in my editor.

    However. The email that is send to me shows blank answers to my old form questions. How can I update the email to show the answers to the new questions?

  • David JotForm Support
    Replied on January 21, 2015 at 12:28 PM

    Hi,

    Your old notification is still referencing the old fields.  Create a new notifications and you should be good to go:

    1. Click on "Setup & Embed" tab on the form builder toolbar

    2. Click on "Email Alerts"

    I have changed my form and now my email doesnt work? Image 1 Screenshot 60

    3. Click on "Add New Email"

    I have changed my form and now my email doesnt work? Image 2 Screenshot 71

    4. Select "Notification Email" option & click next.

    I have changed my form and now my email doesnt work? Image 3 Screenshot 82

    5. Select/choose fields for the "Sender Details" and fill out the "Recipient E-mail" with an appropriate email address. Click next.

    I have changed my form and now my email doesnt work? Image 4 Screenshot 93

    6. Put in your form notification subject line, complete your notification layout and click Finish. You're done.

    I have changed my form and now my email doesnt work? Image 5 Screenshot 104

  • conveychurchmedia
    Replied on January 21, 2015 at 1:31 PM

    Thanks for the help. :)

  • David JotForm Support
    Replied on January 21, 2015 at 1:32 PM

    You are very welcome!  Let us know if there is anything else we can help you with and we will be happy to do so.