What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I checked our mail logs for your email address and it appears as though you were placed on our bounce list:
We switch service providers temporarily recently which resulted in several users having their emails rejected when sent from the new service. This appears to be what happened to you. We have since changed by to our regular service and correct the issue with the backup so this should not happen again.
I went ahead and removed you from the bounce list and you should be able to receive your notifications once again.
If you still have trouble with your notifications, let us know or have a look at this guide for further options:
Thanks a lot !
you are very welcome! Let us know if there is anything else we can help you with and we will be happy to do so.