- bellevuefineartAsked on January 21, 2015 at 01:35 PM
Minor issue, but my avatar image doesn't display. It's blank. I pointed this out about a year ago, still not fixed. For over a year now instead of my avatar I just see the generic ugly icon. Now though it's blank.
- bellevuefineartAnswered on January 21, 2015 at 02:03 PM
- ShadaeAnswered on January 21, 2015 at 03:22 PM
I do apologize for the issue that you are experiencing with your avatar not showing up. Please follow the steps below to resolve the issue.
1. Sign out of your account
2. Clear your browser cache
3. Sign in once again
If this does not resolve the issue, switch you avatar to one of our provided avatar and then switch back to your uploaded picture.
I hope this helps, please inform us if you need further assistance.
- bellevuefineartAnswered on January 21, 2015 at 05:51 PM
Well I'll be darned if it didn't work that time. :-)
- JotForm SupportjonathanAnswered on January 21, 2015 at 07:02 PM
There you go. =)
Contact us again anytime for any assistance you need.