What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Avatar doesn't display

    Asked by bellevuefineart on January 21, 2015 at 01:35 PM

    Minor issue, but my avatar image doesn't display. It's blank. I pointed this out about a year ago, still not fixed. For over a year now instead of my avatar I just see the generic ugly icon. Now though it's blank.



  • Profile Image

    Answered by bellevuefineart on January 21, 2015 at 02:03 PM

  • Profile Image

    Answered by Shadae on January 21, 2015 at 03:22 PM

    Hi Scott,

    I do apologize for the issue that you are experiencing with your avatar not showing up. Please follow the steps below to resolve the issue.

    1. Sign out of your account

    2. Clear your browser cache

    3. Sign in once again

    If this does not resolve the issue, switch you avatar to one of our provided avatar and then switch back to your uploaded picture.

    I hope this helps, please inform us if you need further assistance.

  • Profile Image

    Answered by bellevuefineart on January 21, 2015 at 05:51 PM

    Well I'll be darned if it didn't work that time. :-)

  • Profile Image
    JotForm Support

    Answered by jonathan on January 21, 2015 at 07:02 PM

    There you go. =)


    Contact us again anytime for any assistance you need.