What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Coupon Codes Question

    Asked by Marisa Waye  on January 21, 2015 at 02:09 PM

    Hi, We are looking into using Jotform, but we had a question about the coupon codes.   Is it possible to have the coupon code appear as a name instead of in code.

    Ex:  Family Discount instead of  X!J22



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    Answered by raul on January 21, 2015 at 03:37 PM

    I'm sorry, but I don't fully understand your question.

    Do you want to use the word "Family Discount" as a coupon code? Or you want to display that the coupon code X!J22 is for Family Discount?

    If you want to use that word as a coupon code you can do this but spaces are not allowed for codes, so the code would be something like FamilyDiscount.

    If you want to show a message to let your customers know that the coupon code they entered is for the Family Discount, you can customize the text that is shown when the code is valid.

    However, you need to consider that this method will work if all the codes you create are related to the same discount since this message will be shown for any valid code.

    I hope this helps.

    Let us know if you have further questions.

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    Answered by CampShiktehawk on January 22, 2015 at 02:03 PM

    We are a summer camp and offer several different reductions on our registration forms.

    $20 off Second Child

    $30 off Third & Consecutive children

    40% off to our VOlunteer Nurses


    I will like to have all these discounts listed on our registration form, so when someone registers they can click 40%NursesDiscount instead of JU8E3. 

    I tried to change the Coupon Code name but it isn't working.

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    Answered by raul on January 22, 2015 at 03:33 PM

    Based on what you're mentioning I think that using a calculation widget and pass its value to your payment tool could be a better approach.

    Please check this cloned version of your form: http://form.jotformpro.com/form/50216209955960 would this be similar to what you're trying to accomplish? If so, please clone the form to your account so you can check it further.

    What I did is adding 3 hidden calculation widgets: one for adding the prices of your products, one for adding the selected discounts and one for the total amount that will be passed to the payment tool.

    Let us know if this helps.
    Thank you.

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    Answered by CampShiktehawk on February 12, 2015 at 09:58 AM

    Yes this is what I am looking for.  Can you tell me how you did this calculation because I will need to use it on more than one form.  Step by Step instructions would be greatly appreciated.


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    JotForm Support

    Answered by david on February 12, 2015 at 12:40 PM


    The two guides my colleague referenced should give you a good basis for the steps needed to accomplish this.  The first, is how to use the calculation widget in your form:


    Essentially, you can use the values entered in your form, or values you have associated with certain selections, to perform calculations within your form. 

    After you you have your total, you can pass the total to the payment field as a donation/custom payment:




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    Answered by CampShiktehawk on February 13, 2015 at 09:28 AM

    My Registration Fees are not coming up in the options (Add field).  None of my Dollar amounts are showing up actually. 

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    JotForm Support

    Answered by EltonCris on February 13, 2015 at 10:57 AM


    I tried your form and it seems working fine. The calculation is working and it is passed in your payment field accordingly.


    If this isn't what you mean, can you elaborate more about the problem you have encountered?


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    Answered by CampShiktehawk on February 13, 2015 at 11:41 AM

    I was able to get it to work, just had to redo all of my registration amounts twice for some reason.

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    JotForm Support

    Answered by david on February 13, 2015 at 12:46 PM

    Glad to hear you were able to get things working.  Let us know if there is anything else we can help you with and we will be happy to do so.