- marief1111Asked on January 21, 2015 at 03:01 PM
Is there a limit on the size of a file that can be uploaded on our form? We are asking customers to upload a photo of their pet, after checkout, and the higher the resolution the better. But we had one customer tell us she had to change the resolution of her photo because her original file was too big.
Marie FurrhPage URL:
- JotForm SupportjonathanAnswered on January 21, 2015 at 04:53 PM
You can change the file size allowed on the upload field you were using on the form.
User guide: -Changing-the-Upload-Size-Limit
If you are referring also to tthe account, yes there are account storage limits depending on the type of subscription you have.
You can see them in your account profile also
You can also read the details in the JotForm Pricing page for different type of subscription.
Hope this help. Let us know if there is more we can assist you with.