Jotform Sign: won't allow user to select past dates on the Date field

  • badsifu
    Asked on March 22, 2023 at 10:04 PM
    Also, when using the "Date" field, it won't allow the user to change the date to a date previous "Today's Date." I tried shutting off the check feature and it still will not allow older dates (like birthdays) and flags the submission as incorrect and will not allow the user to send.
  • Rica Support Team Lead
    Replied on March 22, 2023 at 10:10 PM

    Hi Daniel,

    I've checked your Signable Document and I can see that you have enabled Past dates to be selected for the Date field. I've tested the Date field of my test document and I was not able to replicate the issue. I can select past dates.

    1679537324 641bb4ac9c70b  Screenshot 10

    Can you please try deleting the existing Date field in your document and add it again? After adding it, kindly make sure that you enable the Past dates.

    Give it a try and let us know how it goes.