In Safari, the error tooltip is cut off on my "authors" tab. (configurable list). Is there a known fix to this? Thanks!

  • orthojournalhms
    Asked on January 21, 2015 at 5:31 PM

    I also had an issue with height cutting the form off. (Changing the height of the iframe did not fix, so I removed the js.) The form is incredibly long now underneath active content. Is there a way to fix this? Thanks!

    Jotform Thread 500780 Screenshot
    Page URL: http://www.orthojournalhms.org/submissions/submissions.html
  • Jeanette JotForm Support
    Replied on January 21, 2015 at 6:47 PM

    You might need reduce the height on the iFrame code, then activate the scrolling bar (change it to "yes") to avoid the huge gap.

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="http://form.jotform.us/form/50179434809158" frameborder="0" style="width:100%; height:3356px; border:none;" scrolling="no"></iframe>
  • orthojournalhms
    Replied on January 21, 2015 at 7:08 PM

    Thank you! That worked. Do you have a suggestion for tooltip only showing the top in Safari?

  • Jeanette JotForm Support
    Replied on January 21, 2015 at 8:36 PM

    I can see what you are talking about. I can reproduce the problem on Firefox as well (the widget is not even seen), let me forward this to our second level.

  • orthojournalhms
    Replied on January 21, 2015 at 11:57 PM

    Thank you; I will wait for insight.