What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I whitelist JotForm's IP addresses?

    Asked by walaa84 on January 21, 2015 at 06:08 PM

    how can I do this?

    sorry.... I do not understand what shall i do exactly



    This is a re-post of a comment on Whitelisting JotMails IP Addresses

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    Answered by raul on January 21, 2015 at 07:36 PM

    Thank you for contacting us.

    This is something that needs to be done on a server level, in other words, it has to be done by a server administrator. We recommend this when you use an enterprise email address or a custom domain email address, for example, @jotform.com or @mydomain.com

    If you're using a gmail, hotmail or yahoo account what we recommend is to add noreply@jotform.com to your contact list and also whitelist the jotform.com domain so the email notifications you receive from us are not treated as SPAM.

    Hope this answers your question.

    Let us know if you have further questions.
    Best Regards.