What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Request To Move Form To Another Account

    Asked by maen2ajah on January 21, 2015 at 11:42 PM

    Hi Jotform,

    My name is Yohan, I am a General Manager at a small villa in Bali. I use jotform to make a reservation form that i can send to my guests. And it works great.

    however, starting February 2015, I will be moving to a bigger company. Thus i would like to ask if is it possible to give the form that i created to my coworker?

     

    Thank you,

    Yohan

    reservation form
  • Profile Image
    JotForm Support

    Answered by Charlie on January 22, 2015 at 08:37 AM

    Hi Yohan,

    Yes you can transfer or move the forms, including the data on it, to someone else's account. You can do that by requesting it to us. You'll just need to log in to your account where the forms are then open a new thread here in the forum that you would like to move the following forms to this specific account username. Please do take note that your coworker needs to have a registered account here.

    Example.

    I would like to move my forms {name your forms} from maen2ajah to {username of target account}.

     

    If the account you are using here is the one where the forms are, you'll just need to reply here in this thread and mention to us where you want to move the forms.

    Thank you.

  • Profile Image

    Answered by Yohan on January 28, 2015 at 04:37 AM

    Hi Charlie,

     

    I would like to move my forms {Andamar Luxury Villas - Reservation Forms} from maen2ajah to {MichaelSendjaja}

     

    Thank you,

     

    Yohan

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    JotForm Support

    Answered by Charlie on January 28, 2015 at 08:19 AM

    Hi Yohan,

    Upon your request, I've moved the form Andamar Luxury Villas - Reservation Forms from account maen2ajah to MichaelSendjaja. To see the changes, please log out and log back in to your JotForm account.

    Let us know if you need more help on this.

    Thank you.

  • Profile Image

    Answered by maen2ajah on January 29, 2015 at 12:34 AM

    Hi Charlie,

     

    Thanks a lot for your help.

    The form is now in my co-workers account now.

    Can you also change the email address for all submission to: michaelsendjaja@gmail.com

    because i still receive emails whenever there's a new submission while my co-workers didnt receive any email notification.

     

    Thank you,

    Yohan

  • Profile Image
    JotForm Support

    Answered by Charlie on January 29, 2015 at 07:58 AM

    Hi Yohan,

    The forms are now in your co-workers, I would advise that you contact him/her to edit the recipient email address in the notification settings of the forms. It would be much better so that he/she can set it up already.

    Kind regards.