What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    A blank line is displayed before the drop down box.

    Asked by wlegeret on January 21, 2015 at 11:46 PM

    How do you get rid of the blank line when you are creating a drop down box?I don't know if it's happening to anyone else, but, whenever I create a form with a drop down box, there is a blank line that is first. It looks awful once it will be uploaded.If anyone has any clues as to how to get rid of it, please let me know!!!!

    Also, is there a way to signify what drop down box is what without actually giving it a name that will be viewed? I am going to be selling different greeting cards, announcements, invitations, etc., and will be using these forms. I would like to just use the name of the type of card, i.e. announcement, but, if I use the word announcement with a form, I'm going to have more than one form. So, will I have to name each one specifically, or, is there some way that I can signify or label or however you say it without it being seen so that when an order is e-mailed to me, I know which is which.Thanks!


  • Profile Image
    JotForm Support

    Answered by ashwin_d on January 22, 2015 at 08:53 AM

    Hello Wendy,

    I am not sure if I have understood the issue you are having with drop down question of your form. 

    I did check both the forms you have in your account and did not find any blank line above the drop down question. Please check the screenshot below:


    I would suggest you to share a screenshot on where you see the blank line above drop down question and we will take a look. The following guide should help you upload image in forum post: https://www.jotform.com/answers/277033

    Is the issue related to field highlighting. When you click on form field / drop down field, it is highlighted with background yellow color. You can remove it by disabling the "Field Style" setting in your form preferences. Please check the screenshot below:

    I have moved your second question to a new thread and you will be answered here:  https://www.jotform.com/answers/501142 

    We will wait for your response.

    Thank you!