- Brian ParkerAsked on January 22, 2015 at 02:14 AM
So, I created the a form and integrated it into paypal without any issues. I have required fields like an address and such, and they can't go to the payment page until they fill out those fields. The problem is, that we've been testing it and after we put in the info and go the payment page...we can't find that info anymore...like, it's gone. The payment via PayPal is going through and all that, BUT, the info like the address and all that is lost in cyberspace. How do I get it to where we can see that info?
Please help ASAP! We are working with some tight deadlines! I've included a screenshot of our form.
- CharlieAnswered on January 22, 2015 at 09:45 AM
You can find the details of the fields that was filled out by checking the screenshot below.
1. Log in to your account. Navigate to My Forms->Choose a form with the submissions->Click the Submissions option.
2. You'll see here the details of the submission.
3. If you scroll down you can see the list.
If you would like to pass a custom field to Paypal, you can do that but only using plain form fields found under the Form Tools section. In this case the "Address" field will not work. Here's a sample.
1. Choose a field under "Form Tools", in my case I'll use a plain text field. Click the Properties of your payment method.
2. Inside the Properties of Paypal you can set the custom field to the plain field that you setup, in my case I used a plain Text field named "Custom Field".
I hope that helps. Let us know if you need more information on this.