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    None of our forms are loading

    Asked by FullFrame on January 22, 2015 at 11:50 AM

    Hi Jot Form,


    My organization (the Full Frame Documentary Film Festival) has several forms on your site and none of them are loading. Our forms are hosted on several pages on our website, but the forms wouldn't load even when we took the links from those forms and pasted them into our browser.

    Please advise, thanks!



    Page URL:

  • Profile Image

    Answered by Carina on January 22, 2015 at 02:09 PM

    I checked and your account is active and the forms are loading in the standalone version.

    I inspected the website but could only locate the form:


    Please let us know the specific urls where the forms are embed so we can run further tests.

    Let us know if we can assist you further.  

  • Profile Image

    Answered by FullFrame on January 22, 2015 at 02:25 PM

    Hi Jotform,


    The link above is one, this is the other: http://form.jotformpro.com/form/43636403981963


    That one is hyperlinked, not embedded. It can be found on this page: http://www.fullframefest.org/press/accreditation-passes/.


    Please advise. lindsay.gordon@fullframefest.org.




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    JotForm Support Manager

    Answered by Jeanette on January 22, 2015 at 04:23 PM

    I clicked with no problems  on the link  Click here for the 2015 Full Frame press application.

    Which is located on this link http://www.fullframefest.org/press/accreditation-passes/

    We might need to know more details such as type of browsers or any device/OS in particular.

    Also, please indicate if you have other sections in your page with the problem.