What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
None of our forms are loadingAsked by FullFrame on January 22, 2015 at 11:50 AM
Hi Jot Form,
My organization (the Full Frame Documentary Film Festival) has several forms on your site and none of them are loading. Our forms are hosted on several pages on our website, but the forms wouldn't load even when we took the links from those forms and pasted them into our browser.
Please advise, thanks!
I checked and your account is active and the forms are loading in the standalone version.
I inspected the website but could only locate the form:
Please let us know the specific urls where the forms are embed so we can run further tests.
Let us know if we can assist you further.
The link above is one, this is the other: http://form.jotformpro.com/form/43636403981963
That one is hyperlinked, not embedded. It can be found on this page: http://www.fullframefest.org/press/accreditation-passes/.
Please advise. email@example.com.
JotForm Support Manager
I clicked with no problems on the link Click here for the 2015 Full Frame press application.
Which is located on this link http://www.fullframefest.org/press/accreditation-passes/
We might need to know more details such as type of browsers or any device/OS in particular.
Also, please indicate if you have other sections in your page with the problem.