What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    unable to log into my account

    Asked by Matt Geissinger  on January 22, 2015 at 11:50 AM

    It seems I cant log into my account, I am 100% sure of my user name and password but I keep getting a message saying: User name and password do not match

     

    my account name message User Name
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    JotForm Support

    Answered by david on January 22, 2015 at 02:07 PM

    Hi,

    I checked for any accounts associated with your current email address and I was unable to find any.  If you have a link to any of your forms or if you can let us know any other email addresses you may have used to create the account, we will be happy to help you recover your account.