JotForm did not pick up Hour from Time input this morning

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    TerryGALA
    Asked on January 22, 2015 at 12:35 PM

    Just downloaded some routine test data from my two JotForm forms.  Each form call for inputting time data.  In the downloaded record, the HOUR was set to 0.  Went back into the submissions and, sure enough, the hour was showing as 0.  But, when I go in to edit the form from the submissions screen, the hour is there.  Without making any changes, I can complete the edit and the hour field is captured.

     

    This is just a little terrifying.  I've been testing these forms, fairly successfully for weeks and never encountered anything like this.rm

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    Mike
    Answered on January 22, 2015 at 03:47 PM

    Thank you for contacting us.

    Is this something that has been already fixed? I was not able to reproduce any formatting issue with the Time field on my test form, and your submissions page seems to be fine.

    If the issue still persists, please let us know.

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    TerryGALA
    Answered on January 22, 2015 at 04:58 PM

    I tried again later today using the same input device and the problem did not recur.

     

    Hope it doesn't happen again.

     

    Terry

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    Mike
    Answered on January 22, 2015 at 06:28 PM

    Thank you for your update. Let us know if you notice the same issue again.