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Kimberly_TuneAsked on March 24, 2023 at 4:49 PM
I have built an approval workflow with 5 conditional branches and none of the email notifications are sending properly. They were going to the wrong email, I deleted the entire workflow and started over and now no emails are being sent. I need help ASAP!! I have attached a screenshot of the workflow.
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Ryan JotForm SupportReplied on March 24, 2023 at 8:24 PM
Hello Kimberly,
Thanks for reaching out to Jotform Support. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screenshot below to see my results:
You might want to check out this guide about Why Am I Not Receiving Email Notifications.Give it a try and let us know how it goes.