What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I have forgotten my login info

    Asked by Sue Waldrop  on January 22, 2015 at 03:15 PM

    ....and when I hit send reset info to email, nothing happens.

    thank you

  • Profile Image
    JotForm Support

    Answered by jonathan on January 22, 2015 at 05:00 PM

    Hi Sue,

    Your jotform username is susanwaldrop

    I have sent an email Reset Instruction to your email account.


    Please check the email and just follow the instructions to reset the password and gain access to your account.

    Let us know if you are still not able to login