What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I import a form from Adobe FormsCentral to JotForm?

    Asked by Melissa on January 22, 2015 at 05:19 PM

    Hi there,

    can I clone a form from Adobe Forms as they are closing down their form product. Formstack allows you to do thi.

    melissa



    This is a re-post of a comment on How to Clone an Existing Form from a URL

    product clone a form closing adobe forms
  • Profile Image

    Answered by raul on January 22, 2015 at 06:52 PM

    Our development team is currently working on an application that will allow you to do this.

    You can see it here: http://www.jotform.com/formscentral/

    Please note that it's currently under development.
    However, you'll be notified here once when the app is ready to use.

    Thank you.

  • Profile Image
    JotForm Founder

    Answered by aytekin on January 23, 2015 at 04:27 PM

    I have also posted a blog post about this.

    http://www.jotform.com/blog/128-JotForm-is-Pleased-to-Welcome-Adobe-FormsCentral-Users

     

    Our team is working on this. 

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    JotForm Support

    Answered by KadeJM on January 24, 2015 at 12:15 PM

    In addition to our founder's last response we also wanted to point out that we now have a guide to help aid you in the migration process to help get your forms imported from Adobe to JotForm.

    You can find it here http://www.jotform.com/help/309-How-to-Migrate-Form-Data-from-Adobe-FormsCentral-to-JotForm 

  • Profile Image

    Answered by DWatson  on January 24, 2015 at 12:36 PM

    I will be migrating from FormsCentral and would like to be able to take payments by SquareUp and Paypal.  Do you offer form payment widgets for Square?
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    JotForm Support

    Answered by jonathan on January 24, 2015 at 06:15 PM

    @Dwatson

    We will provide you with the response here http://www.jotform.com/answers/502846

    Thanks.

  • Profile Image

    Answered by nswccgws on January 28, 2015 at 09:40 PM

    Hi there,

     

    I submitted some forms a few days ago and am wondering what the turn around time is for them to be uploaded?

     

    Melissa

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    JotForm Support

    Answered by jonathan on January 28, 2015 at 10:53 PM

    We have updated the custom Import Tool to properly import your forms to JotForm.

    Check this link:  http://www.jotform.com/formscentral/

    I suggest you use the tool also to import the forms if you haven't done yet.

    It might take a while before the imported forms will appear on your My Forms page.

    You will know when they were already transferred because you will receive an email notification about it (aside from the forms now being available in your JotForm My Forms page)

    I will also inquire on your behalf, to our higher team support about the status of the forms you had imported.

    We will notify you here also as soon as there is new update on the status of the in-transit forms.

    Thanks.

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    JotForm Founder

    Answered by aytekin on January 29, 2015 at 08:15 AM

    The reason it is taking some time is that we are running them in batches. We run a batch of imports, (usually 50) review the forms for mistakes, send emails to users so they can also review them, and then we fix any problems we see. Only after we fix all of the problems, we run the next batch. Our goal is to perfect our import software. 

    Sorry that is taking so much time but it is really for the best. 

     

  • Profile Image

    Answered by Ben on February 03, 2015 at 10:28 AM

    I would like to use this opportunity to let you know that our latest tools are out of the toolbox and ready for some fun and great times.

    And how can there be no fun when with our great developers we have just released a tool that will get all of your Adobe Forms with or without the data you have captured over them to our system.

    What do you have to do?

    It is a clicking party, just call your friends and get to our blog Import Both Your Forms and Responses in a Single Step from Adobe FormsCentral and start enjoying with your friends while our system takes care of everything for you in the background :)

    Need more reason to celebrate? Take a look at the blog and I am sure that you will immediately see at least one more ;)

  • Profile Image
    JotForm Founder

    Answered by aytekin on February 03, 2015 at 10:35 AM

    Hi Melissa,

    I checked your account and see the forms are imported. But, if you are missing any forms please try re-importing them. 

    http://www.jotform.com/formscentral/

     

    We have also fixed the problem with the Date field format:

    http://form.jotform.co/form/50283605052851

    (form has since been removed.)