What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Added a Photo Upload Field But it does not Work?

    Asked by randyembry on January 22, 2015 at 06:07 PM

    once it does work where will to photo upload too. my email?


    Randy Embry



  • Profile Image
    JotForm Support

    Answered by Charlie on January 22, 2015 at 08:51 PM


    Could you please share with the the form URL you're working at? I can't seem to find the form having a upload field. 

    You can add an upload field under the "Form Tools" section. You'll see below when you click the upload field and check its properties, you'll see different options where you can allow multiple uploads, set max file size and limit what file types to be allowed.


    We also have a couple of upload widgets that you can use aside from the default file upload field. Here's the page for that: http://widgets.jotform.com/category/file_upload.


    The uploaded photo or file will then be uploaded to our data centers.

    If you would like to check if the uploaded file link is attached to your email, you can check it by:

    1. Navigate to "Emails"->Click the existing notification setup.

    2. Inside the "Compose Email" window you can add the values of each form fields. Here's the name of the field for my upload is "Upload", I added it using the form fields at the right giving me a tag {upload} in the content.


    You might also want to check this guide related to upload file limits: http://www.jotform.com/help/33-Changing-the-Upload-Size-Limit

    I hope that helps. Let us know if you need more information on this.

    Thank you.