"Jotform is currently unavailable" error when downloading Excel report

  • afdafilm
    Asked on January 23, 2015 at 3:14 AM

    When I download the report for my form (link below), I received a notification error (picture attached). I export a report on a weekly basis and always receive this error. Normally it still does download but today it did not. Please assist

    Jotform Thread 501872 Screenshot
    Page URL: http://www.jotform.com/excel/50221192776049
  • Welvin Support Team Lead
    Replied on January 23, 2015 at 9:40 AM

    Hi,

    I was able to download the excel without any issues using the given link. Can you please try it again? I have your file and send it to your account email address, kindly check.

    Thanks