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    "Jotform is currently unavailable" error when downloading Excel report

    Asked by afdafilm on January 23, 2015 at 03:14 AM

    When I download the report for my form (link below), I received a notification error (picture attached). I export a report on a weekly basis and always receive this error. Normally it still does download but today it did not. Please assist

    Page URL:
    http://www.jotform.com/excel/50221192776049

    Screenshot
    unavailable error excel report error excel report
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    JotForm Support

    Answered by Welvin on January 23, 2015 at 09:40 AM

    Hi,

    I was able to download the excel without any issues using the given link. Can you please try it again? I have your file and send it to your account email address, kindly check.

    Thanks