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    Getting problem in paypal payment form

    Asked by jasmeetform on January 23, 2015 at 05:48 AM


    I want paypal payment form in my website for selling different products but getting problem,

    when i am submitting form error message showing "Invalid PayPal account used. Please contact form owner"

    also at the time of adding paypal tool by drag & drop showing error "you can not add more than one payment tool, please delete the existing one first"


    can you please help me to solve this problem, how to add paypal email id to get payments???




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    Answered by Shadae on January 23, 2015 at 10:17 AM

    Hi Jas,

    I do apologize for the issue that you are experiencing regarding the PayPal payment tool.

    To edit the current PayPal field on your form, you would select the "My Products" field and click on the wand icon. This will bring up the PayPal wizard.

    You would then enter your PayPal email address

    You would need to click through "Next" until you reach the last page of the wizard and click "Finish" to save the changes.

    I hope this helps, please inform us if you need further assistance.

    Thank you.