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    Submission before form's opening time

    Asked by mebarry on January 23, 2015 at 07:26 AM



    I have this form set under conditions that it is not available until 8am this morning.  I had a submission come through at 7am this morning.  I just checked the link and the form is currently working at 7:24 am.


    Please advise.

    Thank you,

    Mary Ellen

    Page URL:

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    Answered by mebarry on January 23, 2015 at 09:04 AM

    okay, I found out the person that registered at 7am was in China! So I assume her server time was reflecting that time zone.  But I had another registration come through at 7:56am.  I don't understand how this is happening.

    Please advise.

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    Answered by Carina on January 23, 2015 at 11:09 AM

    Hello Mary

    I checked the settings of your account and you have EST timezone. 

    The 1st submission is at 7:00:23 and it seems to me that this is related to daylight time savings (-1) that might not have been taking into consideration  by server time. 

    I will investigate further and will get back to you later.

    Let us know if we can assist you further.