Submission before form's opening time

  • mebarry
    Asked on January 23, 2015 at 7:26 AM

    Hello,

     

    I have this form set under conditions that it is not available until 8am this morning.  I had a submission come through at 7am this morning.  I just checked the link and the form is currently working at 7:24 am.

     

    Please advise.


    Thank you,

    Mary Ellen

    Page URL: http://form.jotformpro.com/form/50155581631956?
  • mebarry
    Replied on January 23, 2015 at 9:04 AM

    okay, I found out the person that registered at 7am was in China! So I assume her server time was reflecting that time zone.  But I had another registration come through at 7:56am.  I don't understand how this is happening.

    Please advise.

  • Carina
    Replied on January 23, 2015 at 11:09 AM

    Hello Mary

    I checked the settings of your account and you have EST timezone. 

    Submission before forms opening time Image 1 Screenshot 20

    The 1st submission is at 7:00:23 and it seems to me that this is related to daylight time savings (-1) that might not have been taking into consideration  by server time. 

    I will investigate further and will get back to you later.

    Let us know if we can assist you further.