problem with auto answer

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    momanart
    Asked on January 23, 2015 at 07:57 AM

    good day, give me a clarification on this, because I do not receive the automatic response ?, notification I get I have no problems but I do not send automatic answer

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    Shadae
    Answered on January 23, 2015 at 10:42 AM

    Hi momanart,

    To confirm, you would like your users to get an email when they complete the form?

    If that is the case, in addition to your email notification, you would need to create an auto-responder that will send out an email to the email address provided by your users.

    Please view this guide on how to create an auto-responder: http://www.jotform.com/help/26-Creating-a-Form-Autoresponder 

    I hope this helps, please inform us if you need further assistance.

    Thank you.