What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    problem with auto answer

    Asked by momanart on January 23, 2015 at 07:57 AM

    good day, give me a clarification on this, because I do not receive the automatic response ?, notification I get I have no problems but I do not send automatic answer

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    Answered by Shadae on January 23, 2015 at 10:42 AM

    Hi momanart,

    To confirm, you would like your users to get an email when they complete the form?

    If that is the case, in addition to your email notification, you would need to create an auto-responder that will send out an email to the email address provided by your users.

    Please view this guide on how to create an auto-responder: http://www.jotform.com/help/26-Creating-a-Form-Autoresponder 

    I hope this helps, please inform us if you need further assistance.

    Thank you.