my form isn't working on mobile site

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    dano2334
    Asked on January 23, 2015 at 09:42 AM

    My form has been working fine on my site that I have it embedded in but my web software has the ability to create a mobile site also.  I'm doing exactly everything the same but your form will not show up on my phone when I visit the site.  Do you think that is an issue on your side or the web authoring software side?

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    Carina
    Answered on January 23, 2015 at 11:48 AM

    I tested and the form is not showing up on Android nor IOS:

    I'm receiving errors with the standalone version of the form. I will run further tests and will get back to you later.

    Let us know if we can assist you further.  

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    dano2334
    Answered on January 23, 2015 at 12:02 PM

    I figured it out, the web authoring software loads the mobile and regular version at the same time.  They thought maybe the form couldn't be generated twice or something like that.  I just cloned the form and reembedded it and it works fine now.  Thanks!

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    Carina
    Answered on January 23, 2015 at 12:13 PM

    Thank you for updating us. I'm glad that everything is working now.

    Let us know if we can assist you further.