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    Created form is not available any more

    Asked by OliverF on October 12, 2011 at 05:28 AM

    Dear Support,

    After changing the password, my form is not available any more.

    The Form "EtherCAT Seminars US - Feedback" seems to be editable below my account details. When clicking "edit" a new form opens as "Untitled Form".

    Here is the link to the survey (it is still working on our website: http://form.jotform.com/jsform/12821312782)

    What happended here?

    Thanks in advance for your help.

    Best regards,

  • Profile Image
    JotForm Support

    Answered by abajan on October 12, 2011 at 06:25 AM

    I don't think changing your password caused this. We are currently experiencing a system wide problem where users are unable to access their forms in the editor using jotform.com. Please use jotform.net for the time being while our developers work to resolve this issue.

    Our apologies for any inconvenience caused.