What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account not working

    Asked by caspar81 on October 12, 2011 at 05:50 AM

    Hi there,


    My username is Caspar81. I use Jotform on my site www.ppiclaimsmadesimple.org


    The form appears to be working on my site but whenever I login to my Jotform account I can no longer find a copy of the form or a record of completed forms. Please can you look into this.


    Kind regards


    Caspar Dean

    Page URL:

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    Answered by AtacanC on October 12, 2011 at 06:11 AM

    Hi Caspar,

    We apologize for your inconvenience. We are experiencing a problem with jotform.com. Our developers are working on this issue right now. We'll let you know via this thread as soon as they fix it.

    Thank you very much for your understanding.