I created a sub user on my premium account and they do not have access to the same amount of submissions

  • priceca
    Asked on January 23, 2015 at 2:43 PM

    I created a sub user on my account and they still only have 100 submissions instead of 1000 like my account.

  • Kiran Support Team Lead
    Replied on January 23, 2015 at 4:32 PM

    Sub account users are also the normal users just as they have individual account. However, these sub-users are allowed to share JotForms and submissions from your account so that they will be able to view your submissions/edit your JotForms as per the rights provided by you. If you want your sub-account users to have more submissions than a free user, that account is also needs to be upgraded. Please refer to the following guide that help you in sharing JotForms with sub-account user. 

    http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User

    Hope this information helps. Thank you!