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finessesportswearAsked on March 28, 2023 at 11:13 AM
Good Afternoon my form suddenly stopped showing up responsive on both Mac/PC and mobile application. It's our roster submission form. Previously it worked without any issues. Now there are large gaps between the areas on mobile and desktop.
https://capture.dropbox.com/CGa0WpCgsUwcCnn5
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Myla JotForm SupportReplied on March 28, 2023 at 11:46 AM
Hello C.J.,
Thank you for reaching out to Jotform Support. I’m sorry you're having issues with your form. I can't seem to find the Form URL that has the same fields on your screenshot from your account, can you send us the Form URL so we can check further on this?
After we hear back from you, we’ll have a better idea of what’s going on and how to help.
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finessesportswearReplied on March 28, 2023 at 1:32 PM
Sorry I sent the wrong Link
https://form.jotform.com/201585603686057 -
Waqas JotForm SupportReplied on March 28, 2023 at 3:16 PM
Hi finessesportswear,
Kindly allow me a few moments to look into this and I'll get back to you with an update.
We appreciate your patience.
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Waqas JotForm SupportReplied on March 28, 2023 at 4:05 PM
Hi finessesportswear,
Thanks for your patience. Can you please try to inject this CSS code?
.configurable-list-field-label {
height: 66px !important;
}
Check out this guide on How to Inject CSS Codes to Widgets
Give it a try and reach out again if you have any other questions.