Form suddenly no longer responsive?

  • finessesportswear
    Asked on March 28, 2023 at 11:13 AM

    Good Afternoon my form suddenly stopped showing up responsive on both Mac/PC and mobile application. It's our roster submission form. Previously it worked without any issues. Now there are large gaps between the areas on mobile and desktop.


    https://capture.dropbox.com/CGa0WpCgsUwcCnn5


    Form suddenly no longer responsive? Image 1 Screenshot 20

  • Myla JotForm Support
    Replied on March 28, 2023 at 11:46 AM

    Hello C.J.,

    Thank you for reaching out to Jotform Support. I’m sorry you're having issues with your form. I can't seem to find the Form URL that has the same fields on your screenshot from your account, can you send us the Form URL so we can check further on this?

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

  • finessesportswear
    Replied on March 28, 2023 at 1:32 PM

    Sorry I sent the wrong Link

    https://form.jotform.com/201585603686057

  • Waqas JotForm Support
    Replied on March 28, 2023 at 3:16 PM

    Hi finessesportswear,

    Kindly allow me a few moments to look into this and I'll get back to you with an update. 

    We appreciate your patience.

  • Waqas JotForm Support
    Replied on March 28, 2023 at 4:05 PM

    Hi finessesportswear,

    Thanks for your patience. Can you please try to inject this CSS code?

    .configurable-list-field-label {
        height: 66px !important;
    }

    1680033802 6423480a7c80a  Screenshot 10

    Check out this guide on How to Inject CSS Codes to Widgets

    Give it a try and reach out again if you have any other questions.